PAYROLL & TIMESHEETS

Flawless Payroll, Happy Crews

Stop wasting hours on manual calculations and complex commissions. We configure ServiceTitan’s payroll to match your pay rules, ensuring your team gets paid accurately and on time every week.

Payroll Services

A Complete Payroll Ecosystem

From the field to the back office, we ensure data flows seamlessly. No more lost paper timesheets, disputed paychecks, or delayed processing.

Configurable Payroll
Mobile Signoffs
Dashboard Reporting
Office Timesheets
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REAL-TIME TRACKING
Accurate pay, every time.

Whether you run hourly, performance pay, piece-rate, or complex tiered commissions, we build ServiceTitan to handle it automatically. We bridge the gap between your dispatch board and your accounting software so your payroll is dialed in to the exact cent.

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Custom Pay Structures

We tailor the system to your specific business model. Overtime rules, bonuses, spiffs, and deductions are configured to trigger automatically based on job data.

Technician
Mobile Signoff

Empower your field crew. We set up frictionless mobile workflows so technicians can review and approve their timesheets directly from their tablets before the day ends.

Payroll Services Nift
Payroll Services Nift
Real-Time Payroll Dashboards

eep your finger on the pulse of your labor costs. We build custom reporting dashboards that track timesheets in real-time, preventing end-of-week surprises.

Office Timesheet Management

Keep your entire operation under one roof. We configure ServiceTitan to accurately capture hours for your dispatchers, CSRs, and management, ensuring non-field payroll is just as streamlined.

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The Process

How We Streamline Your Payroll

Step
01
Audit & Align
We map your exact pay structure

We start by deeply understanding your current compensation models, commission tiers, and state-specific labor compliance needs. We don’t force you into a box; we make the software fit your reality.

Step
02.
Build & Automate
We configure the rules

Our experts build out the complex backend configurations in ServiceTitan. We automate the math so your office manager doesn’t have to spend Thursdays buried in spreadsheets.

Step
03.
Train & Empower
We ensure team adoption

A system only works if your team uses it. We provide targeted training for both your office staff processing the payroll and your technicians submitting their time in the field.

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NIFT FEEDBACK

Client Success Stories

Jason Ring

Red Cap Plumbing

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FAQS

Need Help?

Common questions about ServiceTitan optimization and working with Nift

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Still have questions?

Reach out and let’s talk about your specific situation

Configurable Payroll is ServiceTitan’s built-in pay automation engine. Instead of pulling data out of the system and calculating commissions, splits, finance fee deductions, and piece rate pay in a spreadsheet, Configurable Payroll does the calculation inside ServiceTitan based on how your technicians actually performed. If your team is spending more than a few hours a week on payroll, dealing with technician disputes, or you’re the only person who can run payroll — you need it.
Most single-location implementations are complete in four to six weeks. That includes building your pay profiles, two weeks of parallel testing alongside your existing process, and training your team so they can manage it going forward without calling us every time something changes. The fastest we’ve done it is three weeks when the client came in with clean, finalized pay plans.

Yes — and this is the most common reason implementations stall. Configurable Payroll is only as accurate as the pay structure you feed it. Before we build anything, we walk through your pay plans with you, flag anything that could cause downstream issues, and confirm everything is locked before we start the build. Trying to change pay plans mid-build costs time and creates testing errors.

We build custom pay profiles for every technician role in your business — HVAC, plumbing, electrical, install, service, apprentice, whatever your structure looks like. That includes commission rules, sold-by and performed-by splits, finance fee deductions, non-commissionable items, piece rate configurations, and spiff rules. We also set up the payroll approval dashboard, configure technician mobile sign-off, and align your master pay file export to match your payroll processor — whether that’s ADP, Paychex, or another platform.

Yes, and this is one of the biggest wins operators don’t expect. Once Configurable Payroll is set up correctly, technicians can see their commissions building throughout the week directly in the ServiceTitan app. No more waiting for a paycheck they can’t explain. This alone reduces disputes and builds trust with your field team.

No. We run two weeks of parallel processing with you before you go live, so we can catch anything that doesn’t match expectations before it hits a real paycheck. We also train your payroll admin and office manager so they know how to make changes when pay plans evolve. For ongoing support, we offer a monthly Payroll Health Program where we come back in, audit your profiles, and make sure everything is still dialed in — especially important after turnover or a pay plan change.

No — and you’re not alone. Most companies that have been on ServiceTitan for two or more years are still running payroll manually or only using a fraction of what’s available to them. We do a full account assessment as part of our discovery process so we know exactly what’s been configured, what’s been missed, and what the fastest path to automation looks like for your specific setup.

Pricing is scoped per project based on your number of pay plans, technician roles, and business units. We don’t offer one-size-fits-all packages because a single-location HVAC company with four pay types is a very different build than a multi-trade operation. Book a strategy call and we’ll give you a clear scope and price before anything starts.
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NIFT was built inside the trades. We’ve run the dispatches, read the pricebooks, and lived the payroll headaches; which is why our ServiceTitan builds work in the real world, not just on paper.

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